Ten Practical Steps to Survey Survival
Survivor! Ten Practical Steps to Survey Survival provides home care clinicians and managers with the tools they need to excel at their next survey, and go from fear to confidence. Learn from someone who is a surveyor what really goes on behind closed doors in the survey process. A lighthearted look at an event that strikes terror in the hearts of many, the book provides everyone from the "newcomer" in the business to the most experienced clinician valuable insight from an experienced surveyor, written with empathy that can only be gleaned from having been on the other side of the survey fence. Survivor! has helped me achiieve confidence and deficiency free surveys.